Frequently Asked Questions

Below you'll find answers to the questions we get asked the most. Just click on the question to view the answer.

If you have a question which isn't answered below, please contact us using our contact form.

The work of the partnership

What is a LHCR?

A Local Health and Care Record (LHCR) partnership is a group of NHS and local authority organisations working together using digital technology to share information to help continually improve health and care services. The Thames Valley and Surrey (TVS) Care Records Partnership is one of the national LHCR programmes.

For further information see NHS England's summary of the Local Health and Care Record Exemplar programme and the NHS England announcement regarding Thames Valley and Surrey.

Information sharing

What sort of health and care information will be shared?

The information shared will include key topics such as diagnosed health conditions, medications, allergies and adverse reactions, test results, referrals, clinical letters and discharge information, care plans and contact details. 

This information will only be viewed by authorised professionals directly involved in your care. Role-based Access Control (RAC) restricts the level of access each professional gets based on the job that they undertake relating to your care.

Population health

What is Population Health?
Population Health is an approach aimed at improving the health of an entire population.  It is about converting insights into action - improving the physical and mental health outcomes and wellbeing of people, whilst reducing health inequalities within and across a defined population. It includes action to reduce the occurrence of ill-health, including addressing wider determinants of health, and requires working with communities and partner agencies.

For further information see the King's Fund report: A Vision for Population Health.

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